Board of Trustees
Bruce Mast, Chair, Trustee
Bruce Mast is the President of BMA, a firm he founded in 1997 that has become well known for helping individuals and organizations who are stuck and/or at a juncture point find a productive way forward. This is accomplished through a variety of Organizational and Leadership Development initiatives such as Executive Coaching, Strategic Narrative facilitation, and BMA’s proprietary Leadership On The Line™ and Leadership In The Middle™ programs. Bruce holds a Master’s Degree in Peace Studies (Applied Ethics) from the Anabaptist Mennonite Biblical Seminaries, a BA in Social Science, summa cum laude, from Bethel College, and has completed advanced academic studies in counseling. In addition to his responsibilities at BMA, Bruce has taught Organizational Management and Leadership in MS and MBA programs and is currently an Adjunct Faculty member of finance department of the UNH’s Paul College of Business and Economics. He serves as the Chair of the RiverWoods at Exeter Board of Trustees and on the Governance Committees for Strawbery Banke Museum and the NH Hospice and Palliative Care Organization. He was recognized with the Greater Seacoast United Way Douglas H. Eldridge Award in 2004 for “outstanding dedication, commitment and caring in service as an agency board member” and with The President’s Call to Service Award in 2013 for a “commitment to strengthening our Nation and for making a difference through volunteer service”. RiverWoods Board member since 2013.
Patty McCartan Prue, Vice Chair, Trustee
Patty McCartan Prue is an Executive Coach and Management Consultant. Prior to forming McCartan Consulting, Patty was an accomplished Senior Vice President of HR for a 36B global company, with extensive expertise in international human resources and mergers and acquisitions. Patty’s overall industry experience includes healthcare, pharmaceutical, electronics, engineering and financial services. Her professional certifications include Executive Coaching-Behavioral Coaching Institute, Leadership Versatility Index 360, Emotional Intelligence (MSCEIT-Testing) and is a graduate of Stonehill College, North Easton, MA-honors graduate and Beta Gamma Sigma Chapter Honoree. Patty is an active volunteer having served as a Trustee of Exeter Health Resources for 8 years and continues to serve on not-for profit organizations’ boards, college committees and is a Global Volunteer Trainer. Patty has volunteered in Ghana and Ecuador. Patty resides in Exeter with her family. RiverWoods Board Member since 2011.
Dianne Mercier, Treasurer, Trustee
Dianne Mercier has served as People’s United Bank President for New Hampshire since 2009. Dianne’s banking career began in New Hampshire in 1985, holding various positions in both regional and commercial banking. Ms. Mercier holds a Bachelor’s degree in Marketing from Southern New Hampshire University. Dianne lives in Manchester, NH with her husband, John, and they have two grown children. RiverWoods Board member since 2013.
Cathy Trower, Clerk, Trustee
Dr. Cathy A. Trower is President of Trower & Trower, Inc., a board governance consulting firm, through which she has provided consulting and coaching services to more than 125 nonprofits. Cathy is author of The Practitioner’s Guide to Governance as Leadership: Building High Performing Nonprofit Boards (Jossey Bass 2013) and the second edition of Govern More, Manage Less (BoardSource 2010). She is co-author with R. Barbara Gitenstein of What Board Members Need to Know about Faculty (Association of Governing Boards of Colleges and Universities, 2013), and she has written several articles for the AGB’s Trusteeship magazine—most recently “Flipping the Boardroom for Trustee Engagement: Why and How” (March/April 2015). Formerly Research Director at the Harvard Graduate School of Education, Trower studied academic leadership, shared governance, faculty work life, employment issues, policies, and practices including the experiences of faculty through a generational lens, women in STEM disciplines, and underrepresented minorities for sixteen years. Prior to Harvard, Cathy served as a senior-level administrator of business degree programs at Johns Hopkins University; she has also been a faculty member and department chair at a liberal arts college. Trower has published an edited volume on faculty policies, dozens of book chapters, articles, and case studies. Cathy’s latest book about faculty work life and policies is called Success on the Tenure-Track: Five Keys to Faculty Satisfaction (Johns Hopkins University Press, 2012). Cathy serves on two additional nonprofit boards: Wheaton College (MA) in 2012, and BoardSource (Washington, DC). Cathy is a popular, energetic, and dynamic conference speaker. She has a BBA (1981) and an MBA (1985) from the University of Iowa and a Ph.D. (1996) in higher education administration and leadership from the University of Maryland, College Park. RiverWoods Board Member since 2015.
Carla Braveman, Trustee
Carla is the Vice President for Home and Community Services at the Elliot Health System responsible for home care, hospice and palliative care services. Carla has a BSN from St. Anselm’s College, a Masters in Educational Administration from the University of Maine at Orono, and holds a National Certification as a Home Health/Hospice Executive (CHCE). Carla is currently the chair of the NH Hospice and Palliative Care Organization. She has been past chair of the Hospice Association of America, The Florida Hospice and Palliative care Organization, and the Hospice and Palliative Care Federation of Massachusetts. She also served for 8 years on the Board of the National Association for Home Care and Hospice. Carla and her family moved to Southern New Hampshire from Tallahassee Florida where she was the CEO of Big Bend Hospice. Prior to that, she has had leadership positions in home care and hospice in Western Massachusetts, Northern Virginia and DC Metro area, Seattle Washington and Bangor, Maine. RiverWoods Board Member since 2015.
Jack Dunn, Resident Trustee
Patti and Jack Dunn moved to The Ridge at RiverWoods in 2015. They had lived in Jackson, NH for 25 years, during which time: Jack was moderator of the Jackson Community Church, and chaired the capital campaign committee that added a new parish hall; He served on the board of Fryeburg Academy (ME), and led two strategic planning committees; He and Patti have been board members and Jack was board chair of Mountain Top Music Center; They led a capital campaign that gave the school its first permanent home and a small endowment; He was Executive Director of the Mount Washington Observatory from 1996 to 1998. From 1992 through 1995, he served as President of Dean College, a two-year private institution in Franklin, Massachusetts. In the late 1980s, he founded HEDS, a 125-school data-sharing consortium, to assist colleges and universities in planning, assessment and management. He worked at Tufts University from 1969 through 1989 in various capacities. As Vice-President for Planning, he was involved in campus planning, fund-raising planning, major curriculum overhaul, and long-term strategic planning; he also staffed a number of key personnel searches. After college, he spent two years in the U.S. Army, and then went to work for the Budd Company in Philadelphia, Detroit, Gary, and Buenos Aires, the last as Vice-President and General Manager of Armetal, S.A.C.I., Budd’s manufacturing operation in Argentina. Mr. Dunn is a Phi Beta Kappa graduate of Wesleyan University (B.A., 1956) and of Harvard (Ed.M., 1970). He has written and lectured on higher education topics and consulted with several colleges as well as serving on the boards of Dean College, Wesleyan University, the Association for Institutional Research, EDUCOM, and the Society for College and University Planning. RiverWoods Board Member since 2016.
Ross Gittell, Trustee
Ross Gittell is the Chancellor of the Community College System of New Hampshire. Chancellor Gittell’s career has been in higher education administration, research and teaching with a focus on advancing economic opportunity and economic competitiveness. His areas of specialization include community and state economic development and workforce education and training. Prior to becoming Chancellor in February of 2012, Dr. Gittell was James R. Carter Professor at the University of New Hampshire's Whittemore School of Business and Economics and taught at the New School of Social Research and Harvard University. He is the author of four books and over 200 articles. He serves as the chair of New Hampshire Governor Hassan’s STEM K-12 Education Task Force and is the chair of the National Council of State Directors of Community Colleges. In addition, he is Vice President of the New England Economic Partnership and on the boards of the NH Charitable Foundation, the New England Board of Higher Education, Exeter Hospital and Exeter Trust Company. Chancellor Gittell received his Ph.D. from Harvard University, M.B.A. from University of California at Berkeley, and A.B in Economics from the University of Chicago. RiverWoods Board Member since 2016.
Tammy Michaud, Trustee
Tammy is a CPA and principal at BerryDunn, a large regional public accounting firm, and is the leader of BerryDunn’s Not-for-Profit Practice Group. Tammy joined BerryDunn 27 years ago in the Bangor, Maine office and relocated to the Manchester, New Hampshire office approximately nine years ago. Nearly all her professional time is spent serving not-for-profit and health care organizations throughout New England. In addition to providing audit, accounting and consulting services to her clients, Tammy coordinates BerryDunn’s not-for-profit client educational sessions, webinars, client newsletters and website content. She also has spoken at many local, regional and national seminars on not-for-profit accounting, fraud and board governance topics. Tammy has served on many not-for-profit boards in various leadership roles and is currently serving on the Not-for-Profit Council of the American Health Care Association, the board and finance committee for Lift360. Tammy has three grown children and resides in Kensington, NH. RiverWoods Board member since 2014.
Eric Robb, Trustee
Eric is a principal of Marble Harbor Investment Counsel, LLC, a registered investment advisor based in Boston, Massachusetts. He is an investment counselor who has been working with families for nearly three decades. Before joining Marble Harbor, Eric was a Vice President at Welch & Forbes in Boston. There he acted as trustee and portfolio manager to multiple generations of a number of families. Prior to Welch and Forbes, Eric managed portfolios at David Wendell Associates in Portsmouth, New Hampshire, where he was a principal and Director of the firm. Before establishing a career as a portfolio manager and fiduciary trustee, Eric was an equity analyst with the U.S. division of Sun Life of Canada in Wellesley, Massachusetts. There he worked directly with a senior portfolio manager evaluating and recommending investments in various industries. Prior to working at Sun Life of Canada, Eric spent several years with Coopers & Lybrand in Boston, where he was a consultant in the firm’s Financial Advisory Services Group. Early in his career, Eric spent five years with Loring, Wolcott & Coolidge in Boston.Eric graduated from Occidental College with an A.B. in Economics and from the F. W. Olin Graduate School of Business at Babson College with an M.B.A. He has completed course work on “Building Trust Expertise” with the American Bankers Association and is an active trustee for several families and individuals. He is a member of the Boston Security Analyst Society and the CFA Institute. Eric is also a board member of the Louisa May Alcott Memorial Association in Concord, Massachusetts, and he is a member of the Hamilton Trust, the oldest investment club in the country established in 1882. RiverWoods Board Member since 2016.
Beth-Ann Roberts, Trustee
Beth-Ann Roberts is the senior vice president of regional markets for Harvard Pilgrim Health Care, a not-for-profit health plan that provides a variety of insurance plan options and self-funding arrangements to more than one million members in Massachusetts, New Hampshire and Maine. In addition to being responsible for all aspects of business in New Hampshire, Ms. Roberts is responsible for the growth and financial success of all regional markets, to include New Hampshire, Maine, and central/western Massachusetts. Ms. Roberts previously served as the vice president of Northern New England at Harvard Pilgrim. Ms. Roberts has more than 20 years’ experience in the health insurance field. Ms. Roberts serves as chair of the New Hampshire Health Plan Board and also serves on the following Boards of Directors: City Year New Hampshire and Granite United Way. Ms. Roberts was the chairperson of the 2010 Heritage United Way campaign and successfully raised a record $3.7 million. She served as chairperson of the American Heart Association’s 2010 Go Red for Women luncheon and the 2009 Heart Gala. She was awarded the Crystal Heart Award and was recognized as the Top Corporate Volunteer by New Hampshire magazine for single-handedly raising over $200,000 on behalf of the American Heart Association. In addition, New Hampshire Business Review recognized her as an Outstanding Woman in Business in 2008. Ms. Roberts has a Master’s of Business Administration from Boston University and is a Certified Health Insurance Executive through the America’s Health Insurance Plans. RiverWoods Board Member since 2011.
Nate Tennant, Trustee
With more than 18 years of international experience in creating and building marketing programs at technology companies, Nate was well equipped to take on the rapid changes that Google and other search engine based "inbound marketing" efforts have brought to bear on marketing departments the world over. A hands on entrepreneur, he spends much of his time poring over proprietary search analytics for Kirk clients and works constantly to develop sophisticated solutions and algorithms to keep pace with dynamic underpinnings of Google and other search engines. Nate is a graduate of the Executive MBA program at the Whittemore School of Business at the University of New Hampshire. He earned his BA degree at Saint Michael's College in Colchester, Vermont. He enjoys music, hiking and spending time with his family. RiverWoods Board Member since 2016.
Justine Vogel, CPA, President and CEO
Graduate of Rutgers University School of Business with a B.S. in Accounting. Justine began work at RiverWoods as part of the pre-opening team in June 1994. Her tenure at RiverWoods began as the Director of Accounting, with growth into the role of CFO in 1997, COO in 2005 and President/CEO in 2007. Ms. Vogel’s prior experience includes several years in auditing and financial analysis with Arthur Andersen & Co., Ernst & Young, and Chubb Life Insurance Company. Ms. Vogel is a certified public accountant in the state of New Jersey and serves as a Trustee and Treasurer of the Board of Directors for Leading Age of Maine and New Hampshire. Ms. Vogel has lectured at the University of New Hampshire and is a frequent speaker at local, regional and national industry conferences on topics including strategic management, growth planning, culture development and financial oversight.
Brian Walsh, Trustee
Mr. Walsh is the former Chairman of the Board of Selectmen in Hanover, NH, and the founder and original CEO of three technology start-ups including Fujifilm Dimatix (originally Spectra, Inc. of Lebanon, NH). In the past, he has served on the Planning Board in Hanover, and numerous boards of private companies and not-for-profit organizations. For the past ten years, Brian has been the community representative and patient advocate on the Dartmouth Hitchcock Medical Center Quality Council. Currently, Brian is a Director Emeritus of the New Hampshire Center for Public Policy Studies. As an artist, through his watercolor paintings, Brian seeks to portray the beauty of our earth’s special times and places: ten percent of the proceeds from the sale of his works is donated to non-profit organizations working to protect the environment. Brian lives in New Castle with his wife Linda Patchett. Their five children have grown and fled the nest. RiverWoods Board Member since 2014.
Howie Ulfelder, Resident Trustee
Howie and his wife Susie moved to the Boulders in 2011. He has been a member of the Charitable Funds Committee, the Resident Finance Committee, and the Innovation Committee. After twelve years in corporate finance including two stints as a CFO, he spent twenty four years as owner-operator of a series of retail businesses. He then spent fifteen years working with several non-profits. Howie has a BA from Harvard, an MBA from the University of Virginia, and a Master’s in Business Economics from Claremont Graduate School. Howie and Susie have four children and six grandchildren. RiverWoods Board Member since 2015.
Sidney Wanzer, Resident Trustee
Sidney is a retired physician who moved to RiverWoods with his wife Anne in 2011, previously having lived for many years in Concord, Massachusetts, where they raised a family of three sons. Sidney was schooled at Duke University, B.A. 1950, M.D. 1954, followed by residency training in medicine in Boston at the Brigham. He practiced internal medicine in Concord for most of his medical career, ending with ten years at Harvard University Health Services where he was closely involved in quality improvement efforts. He has had ongoing interest in the delivery of health care, including a strong interest in end of life issues in which he has had an ongoing commitment in various ways. He has been a board member of national organizations promoting patient autonomy at the end of life and has spoken and written for years on this subject. In the last six years Sidney has been a co-founder of an educational foundation in northern Vermont that utilizes a state-of-the-art astronomy observatory to promote improvement in science education in rural schools through hands-on use of sophisticated scientific equipment by students. RiverWoods Board Member since 2013.