FAQs

Life at RiverWoods Exeter

  • What types of activities are offered?

    Life at RiverWoods Exeter brings every resident the opportunity to make new friends who share your common interests. From organized outings to casual gatherings over shared interests, there’s always something going on and something fun to do at RiverWoods

    Typical outings might be to restaurants, museums, trips to Boston, the Portsmouth Music Hall, the Seacoast, a historical tour, or perhaps a sporting venue. Available activities on our campuses include fitness classes, concerts, socials, duplicate bridge, art or pottery classes, working in the woodshop, music recitals, volunteering,  or attending a lecture taught by a resident.

    Our community is created by residents for residents! If you have an interest, we’ll help you find an outlet.

    Click here for more information on our activities and social opportunities at RiverWoods Exeter

  • What is your guest policy?

    RiverWoods Exeter welcomes your guests to visit as often as you like. All visitors are required to sign in and out at the reception desk for your security. As an added convenience, for a small nightly fee, any resident can reserve one of our fully-furnished Guest Rooms for visiting family and friends.

  • I don’t want to give up any freedom or independence. How will I know when I am ready?

    The best time to make a move is when you are active and in good health. The admissions process includes a health assessment, so don’t wait too long. Our goal is to provide an active, vibrant, maintenance-free lifestyle for healthy retirement-age individuals.

    Most residents agree after moving to RiverWoods that their independence has increased, rather than decreased. Without the worry of home-maintenance and cooking dinner every night, our residents have more freedom and time to enjoy their best life.

  • How far is RiverWoods Exeter from Boston and and other sights of northern New England?

    Nestled in the center of New Hampshire’s Seacoast Region, RiverWoods Exeter offers easy accessibility to the best that New England has to offer. We are just a short drive from many scenic and cultural attractions:

    • Seacoast Beaches and State Parks ~ 15 minutes
    • Manchester, NH ~ 30 minutes
    • Boston, MA ~ One hour
    • Portland, ME ~ One hour
    • Mount Sunapee Ski Resort ~ 80 minutes
    • New Hampshire Lakes Region ~ 90 minutes
    • White Mountains ~ 2 Hours
  • Is transportation available?

    Courtesy scheduled local transportation is available Monday-Friday. Don’t worry about missing an appointment on a snowy day or driving in bad weather — we offer scheduled complimentary local transportation as well as daily transportation between campuses.

    Additionally, we offer weekly shuttle service for local shopping, various places of worship, grocery stores and, in the summer, farmer’s markets.

    Every month, we handle the logistics for various field trips and outings to points of interest, museums, and other venues on the Seacoast.

    • Trips to Boston, Portsmouth, and Portland
    • Boston Symphony Orchestra
    • Fine Dining Trips
    • Golf Outings
    • Hiking, Kayaking and Paddling Trips
    • Theatre in Portsmouth, Ogunquit, Boston
    • Local Shopping

     

  • Can I smoke?

    RiverWoods Exeter is a non-smoking campus. Smoking is not permitted in the buildings or anywhere on our campus.

  • Will you be able to accommodate my dietary requirements?

    No matter what you choose, you know it will be fresh, delicious, and cooked to your liking. Our dietician and dining services team will help customize your dining experience to meet your specific nutritional goals. From vegan or vegetarian to gluten-free or low sodium, our team provides each meal with flair, freshness and superior flavor.

  • What dining options are available?

    We are committed to providing our residents with outstanding cuisine and exceptional service, in a pleasant and gracious atmosphere. Our residents enjoy one chef-prepared meal per day (lunch or dinner) in any of the dining venues on campus. Choose from classic, white-tablecloth style and service in one of our three dining rooms, or, for a more casual atmosphere, dine in one of our bistros or cafés. Enjoy a different venue every day if you wish, without making a reservation – you don’t have to stay on your own campus to dine.

  • What amenities are available to residents?

    Whether it’s the Pottery Studio at The Ridge, the Music Room at The Woods or The Boulders’ Bistro and brick-oven pizza, all residents are welcome to partake in programs or enjoy amenities on any of our three campuses.

    • Vibrant Activities and Social Opportunities Our resident-driven activities calendar features a wide array of social, educational, and cultural activities both on-site and at off-site destinations, including Boston and Portland.
    • Dining Options Enjoy lunch or dinner in classic, white-tablecloth style without making a reservation in any one of the three dining rooms. Our cafés and bistros offer a more casual dining option on each campus.
    • Underground and Covered Parking For a separate fee, store your vehicles away from the elements in our underground garage or in one of our covered carports.
    • Pet-Friendly Living Your furry friends are always welcome! We welcome dogs or cats, without restrictions on weight or breed.
    • Wellness Clinic Our walk-in, on-site clinics assist all residents with access to health care. Our team of nurse practitioners and registered nurses will review your questions and concerns, and then formulate a plan that works for you. We work closely with your primary care provider and specialists to support your social, medical, and emotional needs.
    • Salon and Barber Shop You don’t have to leave RiverWoods to look and feel your best! Salons are open year-round and provide hair styling, nail services, and barbering on each campus, for a separate fee.
    • Guest Accommodations As an added convenience, for a small fee, reserve one of our fully-furnished Guest Rooms for visiting family and friends.
  • What types of services does RiverWoods Exeter provide?

    These are a few of the many services that are offered to our residents:

    • Complete Home Maintenance Every aspect is taken care of, inside and out — from landscaping and exterior maintenance to bi-weekly housekeeping, weekly flat linen laundry, and annual heavy cleaning.
    • Speedy Snow Removal When winter rolls in, be confident that snow will be removed from parking lots, walkways, and cars in a timely manner.
    • Delicious Dining Enjoy one chef-prepared meal each day in any one of our gracious dining rooms or casual cafés and bistros with seasonal, restaurant-quality menus that change daily.
    • Fitness Program No matter what your current level of fitness, our Fitness Manager and staff make it easy to stay fit. Each campus has an indoor pool, sauna, and fully-equipped fitness room. Or, choose from over 65 free fitness classes each week.
    • Complimentary Transportation Don’t worry about missing an appointment on a snowy day or driving in bad weather — we offer scheduled complimentary local transportation as well as daily transportation between campuses.
    • Complete Continuum of Care If or when your health needs change, each campus offers Assisted Living, Memory Care, and Skilled Nursing, so the care you need will always be available without ever leaving your friends and community.
  • Am I buying an apartment or a condo?

    A CCRC is an insurance product, not a real estate transaction, and there is no ownership involved. What you are primarily purchasing is the promise of future health care if and when you need it or an insurance product. You have lifetime use of your home and the security of knowing you’ve planned for your future health care needs.

  • Are all CCRCs the same?

    No. The majority of CCRCs are non-profit, but there are three major types: Type A (all inclusive) Type B (Moderate) and Type C (rental). Some organizations provide a lower monthly fee, but costs increase as health care needs develop.“Type A” organizations, like RiverWoods, do not charge an additional fee (other than a small additional meals charge) as a resident requires more health care services. Any future health care costs are pre-determined and predictable, providing peace of mind.

  • What is a CCRC and what are the benefits?

    A Continuing Care Retirement Community (CCRC) is an insurance product that provides housing and health care for its residents through a full continuum of care, all on the same campus.

    There are 1900 CCRCs across the country, and the concept has been around for 100 years.

    Residents enter when they are independent and 62 years or older.

    One of the greatest benefits of a CCRC is easy access to health care. As health needs change and higher levels of care are required, a CCRC offers Assisted LivingMemory Care, and Skilled Nursing, right on the same campus.

  • Does RiverWoods allow pets?

    Your furry friends are always welcome! We welcome dogs or cats, without restrictions on weight or breed.

    Get to know our four-legged residents, follow us on Instagram and look for our popular photo series #petsofriverwoods.

Financial Questions

  • Are your financials available for viewing?

    RiverWoods Exeter has earned an excellent reputation for financial strength. We are in the Top 2% of CCRCs in the nation with a Fitch A- rating.

    The last five years of our audited financials and annual reports may be viewed and downloaded here.

  • What does my monthly service fee include?
    • Complete Home Maintenance Every aspect is taken care of, inside and out — from landscaping and exterior maintenance to bi-weekly housekeeping, weekly flat linen laundry, and annual heavy cleaning.
    • Speedy Snow Removal When winter rolls in, be confident that snow will be removed from parking lots, walkways, and cars in a timely manner.
    • Delicious Dining Enjoy one chef-prepared meal each day in any one of our gracious dining rooms or casual cafés and bistros with seasonal, restaurant-quality menus that change daily.
    • Fitness Program No matter what your current level of fitness, our Fitness Manager and staff make it easy to stay fit. Each campus has an indoor pool, sauna, and fully-equipped fitness room. Or, choose from over 65 free fitness classes each week.
    • Complimentary Transportation Don’t worry about missing an appointment on a snowy day or driving in bad weather — we offer scheduled complimentary local transportation as well as daily transportation between campuses.
    • Complete Continuum of Care If or when your health needs change, each campus offers Assisted Living, Memory Care, and Skilled Nursing, so the care you need will always be available without ever leaving your friends and community.
  • How can I choose a CCRC over leaving money to my family?

    When you choose RiverWoods, you have the promise of asset preservation and financial security — our 90% refundable contract ensures that when you leave the community, 90% of your original entrance fee will be refundable to your estate.

  • How much do monthly fees increase each year?

    Rates typically increase from 2-5%.

  • What happens if I outlive my assets?

    We do a comprehensive financial analysis during your application process, to ensure that your future is secure. However, RiverWoods has a benevolent fund that residents may apply for should they outlive their assets through no fault of their own.

  • How do I know if I can afford RiverWoods Exeter?

    RiverWoods has a confidential financial data application that must be completed prior to admission. This will help determine if you have adequate assets/income for your actuarial determined life expectancy.

  • What are the tax advantages of moving to RiverWoods?

    There are many financial implications to consider before moving to a CCRC. Becoming a resident at RiverWoods may present worthwhile tax and financial advantages.

    Pre-Paid Medical Expenses
    A portion of the one-time entrance fee may be included on federal tax return as a prepaid medical expense. A portion of the monthly service fee may also be deducted (typically 30% to 40%).

    RiverWoods Exeter engages an outside expert each year to calculate the specific amount of the monthly service fees and entrance fees that are deductible as a medical expense on federal tax returns that year. The expert reviews applicable regulations and rulings in compiling their analysis.

    New Hampshire’s Tax Advantage

    New Hampshire is one of the most attractive states to retire in, due to an appealing tax profile:

    • No general sales tax.
    • No state income tax.
    • No state estate tax.
    • No capital gains tax.
    • Lowest tax burden of any New England state.
    • In the Top 10 of Lowest Tax States in the US. (www.taxfoundation.org)
  • What is a CCRC and what are the benefits?

    A Continuing Care Retirement Community (CCRC) is an insurance product that provides housing and health care for its residents through a full continuum of care, all on the same campus.

    There are 1900 CCRCs across the country, and the concept has been around for 100 years.

    Residents enter when they are independent and 62 years or older.

    One of the greatest benefits of a CCRC is easy access to health care. As health needs change and higher levels of care are required, a CCRC offers Assisted LivingMemory Care, and Skilled Nursing, right on the same campus.

Health Center

  • What Health Care Services do you offer?

    As a nationally-accredited Continuing Care Retirement Community, at RiverWoods you benefit from living within a vibrant and active senior living community and the peace of mind that comes from knowing you have a plan, no matter what your future health care needs may be. Join us as an independent resident, and if your needs change in the future, you are able to receive Assisted Living, Memory Care, or Skilled Nursing within the same community, cared for by staff you know and trust.

    When or if you ever need help with the activities of daily living, we’ll design a personalized plan to help you live life to its fullest — within the same community while maintaining your privacy and your highest level of independence.

    Sometimes, all it takes is one patch of ice, one missed step or one minor fall, and your entire life can be thrown into discord for months. A routine hip surgery or knee replacement becomes a significant lifestyle struggle. Be assured that rehabilitative care is here, when or if you ever need it.

  • What if my spouse needs health care before I do?

    Often spouses age differently, and one spouse may need more care than another. Caregiving can put a strain on any relationship, but at RiverWoods these relationships are preserved. One person can receive Assisted Living level of care, allowing the other to be a spouse, not a caregiver.

  • Who decides if I need more care and what type of care I need?

    Moving from Independent Living to health care is a conversation you participate in, not a decision made on your behalf. If care needs are increasing, and you need more help, we will invite you and your family to meet with our team and discuss what kinds of additional help you may need, and how RiverWoods can help. We would decide together if a change would be more beneficial for you and where it would make the most sense for you to receive that care.

  • What happens if I need a higher level of care?

    By choosing RiverWoods you are ensuring a complete continuum of care plan as your health needs change. Our residents are able to transition from Independent Living to Assisted Living to Memory Care or Skilled Nursing, whenever it is needed and for as long as necessary. Providing all levels of care within one community prevents a disruptive change or a second move when your health care needs have changed.

    Each person is unique, and with our high staff-to-resident ratio, we provide our health center residents with a highly-individualized, personal care plan. Each resident enjoys a private room and bathroom, in a comforting, home-like environment. Going beyond the activities of daily living to provide more intensive and individual care, our award-winning, caring staff treats each resident with respect and dignity.

  • Do I need long term care insurance?

    Long Term Care insurance is not a requirement at RiverWoods. However, depending on what your policy covers, it may reimburse you for expenses when utilizing the services in Assisted Living, Memory Care, Skilled Nursing.